Need help?

Here we answer the most common questions

Frequently Asked Questions

Take a moment to browse through these questions.

Check‑in is from 4:00 pm, check‑out before 10:00 am.

Yes, free Wi‑Fi is available.

Pets are not allowed, to ensure peace and hygiene.

Yes, there are several bike rental companies in the Mont Ventoux area.

The villa has 2 bedrooms and 1 bathroom.

Bed linen is provided. Towels must be brought by guests.

A deposit of 30% is required upon booking, with the remaining balance due 30 days before arrival.

No, a security deposit is not required.

A few days before arrival you will receive clear instructions regarding the key.

There is no fixed parking space directly in front of the house, but there is always sufficient public parking nearby.

No, smoking is not permitted inside.

No, all utility costs are included.

Cancellations must be communicated in writing or by e‑mail. The following cancellation conditions apply:
a) Cancellation up to 6 weeks before the start of the stay: free cancellation – we refund the deposit in full.
b) Cancellation between 6 and 4 weeks before the start of the stay: the deposit of 30% is retained and 20% of the remaining balance will be charged.
c) Cancellation within 30 days before the start of the stay: the full booking amount will be charged.
d) If the guest decides to shorten the stay after arrival, the full booked amount remains due.
Please note: our prices do not include cancellation insurance.

The pool is shared, but it’s spacious enough for the number of guests who use it. It’s always calm and never crowded.
Only two other cottages share access to the pool.

Didn’t find an answer?